Privacy Policy

 

Privacy Policy for RadianceSolutions

Effective Date: 07/09/2025
Developer Name: Radiance Solutions
Contact Email: apps.radiancesolutions@gmail.com


1. Introduction

Radiance Solutions ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use [Your App Name], in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our app, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a) Personal Data (only if voluntarily provided):

  • Name, email address, or contact information if you contact us directly.

b) Automatically Collected Information:

  • Device information (e.g., model, OS version, language, IP address)

  • App usage data

  • Crash and diagnostic logs

  • Advertising ID (e.g., Google Advertising ID)

  • Approximate location (if permission is granted)

3. Legal Bases for Processing (GDPR Only)

We process your personal data on the following legal bases:

  • Consent: When you provide voluntary data or accept tracking (e.g., personalized ads).

  • Legitimate Interest: To analyze app performance, prevent fraud, and ensure security.

  • Legal Obligation: To comply with applicable laws.

4. How We Use the Information

We use collected data to:

  • Provide and improve app functionality.

  • Fix bugs and prevent crashes.

  • Serve personalized or contextual ads.

  • Analyze user engagement and improve UX.

  • Comply with legal obligations.

5. Third-Party Services

We use trusted third-party services that may collect data in accordance with their own privacy policies:

These services may use cookies, identifiers, or SDKs to collect and process user data.

6. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers under contract to help operate our app.

  • Legal authorities when required to comply with laws or defend legal rights.

7. Your Rights Under GDPR (for EU Users)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict processing.

  • Withdraw your consent at any time.

  • File a complaint with your local data protection authority.

To exercise any of these rights, email us at: apps.radiancesolutions@gmail.com


8. Your Rights Under CCPA/CPRA (for California Users)

California residents have the right to:

  • Know what personal data we collect, use, and share.

  • Request deletion of personal data.

  • Opt-out of the sale or sharing of personal data (we do not sell your data).

  • Non-discrimination for exercising privacy rights.

To make a privacy request, contact us at: apps.radiancesolutions@gmail.com


9. Data Retention

We retain data only as long as necessary to fulfill the purposes described in this policy, or as required by law.

10. Children’s Privacy

Our app is not intended for children under 13. We do not knowingly collect data from children. If we learn we have collected personal information from a child, we will delete it immediately.

11. Security

We take reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

12. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will update the “Effective Date” above and notify users as required by law.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us:

📧 apps.radiancesolutions@gmail.com

👤 Developer: Radiance Solutions